Privacy policy

This privacy policy sets out how denisecollins (“we”, “our”, “us”) uses and protects any information that you give denisecollins when you use this website and/or if you use any of the services we provide.

This Privacy Policy covers our treatment of information that we gather when you are accessing or using our Websites or Services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual ('personal information') from our users, as explained in more detail below.

What information do we collect?

Information you provide to us

When you use our websites we may collect any personal information that you choose to send or provide to us, for example, by using an online form. If you contact us through our websites, we will keep a record of our correspondence.

When you use the services we provide, we receive and store information you provide directly to us. The types of information we may collect collect from you includes: names, usernames, email addresses, postal addresses, phone numbers, as well as any other contact or other information you choose to provide us.

Information we automatically collect

When you use the website we collect certain information related to your device, such as your device's IP address, referring website, what pages your device visited, and the time that your device visited our Website.

When you use the services we offer we keep track of your activity in relation to these services. We log information about your use of our services including Internet Protocol (“IP”) address. We also collect information by using cookies and other similar technologies.

For further information, please see the section below headed 'Cookies and other tracking technologies'.

How do we use the information?

We will use the information we collect via our website as follows:

  • To administer our website which including troubleshooting and data analysis
  • To improve our website so that content is presented in the most effective manner for you and for your computer
  • To improve the website by analysing usage of the website
  • For the purpose made clear to you at the time you submit any of information to us – for example, to contact us via an online form
  • To manage our relationship with you, to ensure we provide the service you require

We may also use the information you provided us either via the website or any other medium, to commuicate with you via email and, possibly, other means, regarding services we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time (see the 'Your Choices' section below).

How do we share and disclose information to third parties?

We do not and will not share your personal information to anyone outside of our group. We may share and disclose information (including personal information) about our customers in the following limited circumstances:

  • Disclosures to law enforcement agencies: Under certain circumstances, we may be required to disclose your personal information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Is personal information about me secure?

We use appropriate security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Unfortunately, no company or service can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Among other practices, your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Cookies and other tracking technologies

Our website and some of our services use cookies to uniquely identify your browser and to gather information about how you interact with the websites and services. We use this information for the following purposes:

  • Supporting you in being able to personlise the site, for example, selecting a language
  • Helping you in logging in and using any services, such as shopping carts
  • Analysing how you use the site in order for us to be able to change the website for the better. Please note any such cookie usage is completely anonymous

Please consult our Cookie policy for more information about the type of cookies and tracking technologies that we use on this Website and why, and how to accept and reject them.

Web analytics

We use Google Analytics, a web analysis service provided by Google, to better understand your use of our website. Google Analytics collects information such as how often users visit the website, what pages they visit and what other sites they used prior to visiting. Google uses the data collected to track and examine the use of the website, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the website to contextualize and personalize the ads of its own advertising network. Google's ability to use and share information collected by Google Analytics about your visits to the website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google offers an opt-out mechanism for the web.

Your Privacy Rights

You can always opt not to disclose information to us, but please be aware that some information may be needed to register with us or to take advantage of our services.


You can accept or reject cookies through our Privacy setting management tool. You can also do so by adjusting your web browser controls. Please consult our Cookie policy for more information about our use of cookies and how to accept and reject them.

Marketing Communications

You can opt-out of receiving marketing communications from us at any time by contacting us. If you use our services, we will still need to send you non-promotional communications, like billing emails.

How can I update and access my information (Exercise my Data Subject Rights)?

If you would like to access, review, update, rectify, and delete any personal information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), please start by contacting us.

Please note that we may still use any aggregated and de-identified personal information that does not identify any individual, and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Linked websites

For your convenience, hyperlinks may be posted on the website that link to other websites (the “Linked Sites”). We are not responsible for, and this privacy policy does not apply to, the privacy practices of any Linked Sites or of any companies that we do not own or control. Linked Sites may collect information in addition to that which we collect on the website. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy policy of each Linked Site that you visit to understand how the information that is collected about you is used and protected.

Contact us

For help with your privacy policy concerns please contact us at

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